InfinityCX LLC was founded to address two of the biggest customer experience challenges--providing an exceptional experience for mobile payments (majority of one-time payments now submitted on mobile devices) and establishing a digital connection for customer re-engagement and demand generation strategies. Most importantly, we are committed to providing a customer experience to Infinity--every client is assigned a dedicated Relationship Manager.

InfinityCX solutions establish the digital connection using digital wallets and mobile wallet alerts to support customer re-engagement and demand generation strategies. Customers add a mobile wallet pass to their digital wallet in payment interactions or by scanning QR codes. We leverage Apple Wallet (iPhone Customers) and Google Wallet (Android Customers) which are native on virtually every mobile device in the U.S. Customers add your branded pass to their Wallet and realize: 

• merchant's branded pass, 

• hyperlinks to FAQs and other self-service links to do what they need in real-time, 

• receive important digital notifications and mobile wallet alerts for promotions, events, news/updates, etc, with calls to action (purchase a ticket, register for an event, pay a bill, etc).